POLICIES 

PAYMENT

CASH AND CHECK IS ALWAY PREFERRED FOR SERVICES.

 $3 SERVICE FEE ADDED FOR PAYING WITH CARD.

WILL ACCEPT APPLE PAY/ TAP TO PAY

 

CANCELLATION/NO SHOW POLICY

CONFIRMATIONS GO OUT 48 HOURS IN ADVANCE. PLEASE BE MINDFUL OF YOUR SCHEDULE TO AVOID UNWANTED CHARGES.

 

I REQUIRE A 24 HOUR CANCELLATION OR RESCHEDULING. YOU WILL BE CHARGED 50% ANYTHING AFTER 12PM THE DAY PRIOR TO YOUR APPOINTMENT. 

 

SAME DAY CANCELLATION/ NO SHOW- NO MATTER THE REASON WILL RESULT IN 100% CHARGE. DUE THE SAME DAY TO AVOID FUTURE CANCELLATIONS ON THE SCHEDULE.

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​TARDY & RUNNING LATE

THERE WILL BE A 5 MIN GRACE PERIOD. PLEASE BE ON TIME FOR YOUR SERVICE. IF YOU ARE MORE THEN 5 MIN LATE YOU MAY BE ASKED TO REBOOK SO I CAN REMAIN ON TIME FOR OTHER CLIENTS. YOU WILL BE RESPONSIBLE FOR PAYING FOR THE SERVICE BOOKED THAT DAY. NONTRANSFERABLE.

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RESCHEDULING

TO REMAIN A REGULAR CLIENT. REBOOKING IS THE ONLY WAY TO SECURE A SPOT. REBOOKING MUST BE DONE AT THE TIME OF YOUR APPOINTMENT 2-3 MONTHS IN ADVANCE TO GUARANTEE REGULAR APPOINTMENTS. IF SCHEDULING BECOMES CONFLICTING PLEASE FEEL FREE TO BE A DROP IN CLIENT BY GRABBING CANCELLATIONS FIRST COME FIRST SERVE IN IG STORIES (TURN ON NOTIFICATIONS) IG @CAL_THEBROWGAL

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**Failure to pay for your time you reserved according to all policies will result in termination of being a client at the studio.**​​​​

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​​STUDIO GUIDELINES

 

-If you are not feeling well, experiencing any symptoms related to ANY TYPE OF SICKNESS NOT JUST COVID PLEASE CANCEL I WORK DIRECTLY IN YOUR FACE.

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- If you have been directly exposed to someone who is ill with anything contagious please wear a mask or reschedule.

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- Sanitation   ANY form of sanitation is preferred in the studio, hand washing, or the hand sanitizer that I provide when you walk in. 

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If you or someone in your household is immunocompromised feel free to ask about masks. We can both Mask up.

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​-Please wait in your car or in the chairs in the hallway. I will come and get you or text to come in.

 (If you arrive early feel free to text me and I will let you know when to come in.) 

 

 

- CHILDREN Please make your appointment accordingly. I share a hallway with services that require a quiet relaxing atmosphere. The studio isn't a great place for young children (toddler age). 

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