CALLIE ARCULEO-LICENSED COSMETOLOGIST
POLICIES
PAYMENT
CASH AND CHECK IS ALWAY PREFERRED FOR SERVICES.
$3 SERVICE FEE ADDED FOR PAYING WITH CARD.
WILL ACCEPT APPLE PAY/ TAP TO PAY
CANCELLATION/NO SHOW POLICY
CONFIRMATIONS GO OUT 48 HOURS IN ADVANCE. PLEASE BE MINDFUL OF YOUR SCHEDULE TO AVOID UNWANTED CHARGES.
I REQUIRE A 24 HOUR CANCELLATION OR RESCHEDULING. YOU WILL BE CHARGED 50% ANYTHING AFTER 12PM THE DAY PRIOR TO YOUR APPOINTMENT.
SAME DAY CANCELLATION/ NO SHOW- NO MATTER THE REASON WILL RESULT IN 100% CHARGE. DUE THE SAME DAY TO AVOID FUTURE CANCELLATIONS ON THE SCHEDULE.
TARDY & RUNNING LATE
THERE WILL BE A 5 MIN GRACE PERIOD. PLEASE BE ON TIME FOR YOUR SERVICE. IF YOU ARE MORE THEN 5 MIN LATE YOU MAY BE ASKED TO REBOOK SO I CAN REMAIN ON TIME FOR OTHER CLIENTS. YOU WILL BE RESPONSIBLE FOR PAYING FOR THE SERVICE BOOKED THAT DAY. NONTRANSFERABLE.
RESCHEDULING
TO REMAIN A REGULAR CLIENT. REBOOKING IS THE ONLY WAY TO SECURE A SPOT. REBOOKING MUST BE DONE AT THE TIME OF YOUR APPOINTMENT 2-3 MONTHS IN ADVANCE TO GUARANTEE REGULAR APPOINTMENTS. IF SCHEDULING BECOMES CONFLICTING PLEASE FEEL FREE TO BE A DROP IN CLIENT BY GRABBING CANCELLATIONS FIRST COME FIRST SERVE IN IG STORIES (TURN ON NOTIFICATIONS) IG @CAL_THEBROWGAL
**Failure to pay for your time you reserved according to all policies will result in termination of being a client at the studio.**
STUDIO GUIDELINES
-If you are not feeling well, experiencing any symptoms related to ANY TYPE OF SICKNESS NOT JUST COVID PLEASE CANCEL I WORK DIRECTLY IN YOUR FACE.
- If you have been directly exposed to someone who is ill with anything contagious please wear a mask or reschedule.
- Sanitation ANY form of sanitation is preferred in the studio, hand washing, or the hand sanitizer that I provide when you walk in.
If you or someone in your household is immunocompromised feel free to ask about masks. We can both Mask up.
-Please wait in your car or in the chairs in the hallway. I will come and get you or text to come in.
(If you arrive early feel free to text me and I will let you know when to come in.)
- CHILDREN Please make your appointment accordingly. I share a hallway with services that require a quiet relaxing atmosphere. The studio isn't a great place for young children (toddler age).